TERMS OF USE FOR WEB TICKETS / ONLINE TICKET PURCHASING
1. General Terms
Use of the ticket purchasing service through the ACHILLION MUSEUM Website unreservedly constitutes full knowledge and acceptance of the Terms of Use and commitment to comply with them, as posted and in force from time to time. If you do not agree to and do not accept the following terms and conditions, do not use the Website for online ticket purchasing. To this end, please read carefully the following Terms and Conditions of Use.
Anyone with full judicial capacity has the right to use the Website for ticket purchasing. The use of the Website by minors under 15 years of age is only permitted with the express consent of the adults who have custody and are exclusively responsible for the protection of said minors. Minors under 15 years of age are forbidden from using any individual pages and services of the Website which, in accordance with the law, are exclusively addressed to adults. The Public Properties Company (PPCo) is not liable for any use by users/visitors who do not meet the abovementioned capacities.
To use the Website and the online ticket purchasing system for ACHILLION MUSEUM, I unquestionably agree and accept the following Terms and Conditions of Use:
The PPCo may suspend the operation of the Website temporarily or permanently for any reason and at any time, as well as amend or renew these Terms and Conditions of Use. In any of the abovementioned cases, the PPCo assumes the obligation to notify the users/visitors of any amendments or additions with a post on the Diros Caves home page. To this end, please visit this page regularly (http://www.achillion-corfu.gr).
In the event that the use of any service on the Website is governed by other special or general third-party terms and conditions, i.e. of a credit institution, those terms shall apply jointly with the Terms herein. In the event of conflict, the special terms and conditions of each service prevail.
2. Intellectual and Industrial Property Rights
The entire content of the Website – including but not limited to texts, news, graphics, photos, diagrams, images and services rendered and any files in general – constitutes intellectual property of the PPCo SA and is governed by national, EU and international intellectual property provisions, excluding expressly recognised third-party rights. Consequently, it is expressly prohibited to reproduce, republish, copy, store, sell, broadcast, distribute, publish, execute, download, translate or amend the content, or any parts or summary thereof, in any way, without the prior written express consent of the PPCo SA.
Exceptionally, copying and storing parts of the content in a simple personal computer strictly for personal use, without additional commercial or other exploitation, is permitted, always on condition that the source is attributed, without this meaning that the intellectual property rights are being conceded in any manner. Anything else included in the online pages of our Website which constitutes third-party registered trademarks and intellectual property products falls within their sphere of responsibility and its presence on the Website does not constitute and should not be construed as transfer or concession of their right of use.
The Company reserves for all its legal and/or contractual rights, other than those expressly mentioned in this paragraph.
3. Obligations/Liability of Website Users/Visitors
Users/visitors accept, agree and consent to making lawful and appropriate use of the Website. Users/visitors are obliged to refrain from any illegal, contrary to commercial customs, unfair and abusive use of the content and services of the Website, and not to engage in acts or omissions that may cause damage or malfunction to it or to third parties, or affect or endanger the provision of the Company’s services.
Indicatively and not restrictively, users/visitors agree that they will not use of the Website:
• to cause harm to any third party or minor,
• to transmit or gain access to content that violates any third party’s right (e.g. intellectual and industrial property), offends the personality of third parties (e.g. racist, slanderous), is in conflict with the law and the fair/commercial customs, and harasses in any way the privacy, and personal and social rights of third parties;
• to access, disseminate, process, alter and generally insult in any way the personal data of users/visitors;
• to install and promote, in any way, any kind of unsolicited or unauthorised advertising or any other form of undesirable promotion of content, without the prior written consent of the Company;
• to install, promote and/or make available content containing digital viruses, files or programs designed to interfere, destroy or restrict the operation of any software or equipment, or to prevent other users from using the Website;
• to jeopardise the security of the Company’s network.
Users/visitors are obliged to make lawful and appropriate use of the Website and are exclusively liable for its use and for any damage that may be caused to any third party due to or because of the above use, as well as fully compensate the PPCo for any claim raised by any third party as a result of the illegal use of the Website.
Illegal and/or unauthorised use of our Website, including, but not limited to, unauthorised ticket issuing, unauthorised linking to the Website and use of any mechanism on the aforementioned Website will be investigated and all the measures specified in the law will be taken.
No part of the content provided to the users/visitors of the Website constitutes, and cannot in any case be considered as constituting, directly or indirectly, a way to encourage, advise or prompt any action or omission, but on the contrary it is at the discretion of users/visitors, after their own assessment, to act on the basis of their own will to transact, excluding any liability on the part of our Company.
In the event of illegal or contrary to these Terms and the applicable legal framework use of the Website, users/visitors are obliged to compensate the Company for any positive and/or consequential damage suffered by the abovementioned actions.
For the purposes of the legal use of the Website for online ticket purchasing on behalf of users, such as Booking Confirmation, each user must fill out their true details in the relevant form, including at least a valid email address and/or a mobile phone number to which they have direct access and are the legal user.
4. Company Obligations
The PPCo strives in every way to ensure that the information, content and services available through its Website are governed by clarity, accuracy, integrity and are constantly up-to-date. Any information or reference contained in the Website is intended to provide accurate and direct service to users/visitors to the extent possible. In any case, the Company does not guarantee and is not liable for any damage caused to the users/visitors of the Website or to third parties by the collection, processing and distribution of its content, the services available through it, as well as the information posted on it through the participation of third parties (natural or legal persons).
The Company makes every effort for the proper operation of its network, but in no case does it guarantee that the operation of its Website/servers and/or third-party websites through which its content is transmitted will be uninterrupted and/or orderly, free from viruses and similar data. Each user/visitor must see to their own protection (antivirus or other protection systems) before using the Website or storing information, software or content thereof on their computer. Therefore, the Company accepts no liability for any damage caused to the users/visitors of the Website or to third parties which is related to the operation of the above.
The Company expressly declares that it cannot and is not obliged to verify the security and content of the websites, however, it is entitled to interrupt access to any website at any time if it becomes aware of any event which, at its own discretion, is contrary to the law and these terms.
Force majeure: The Company is not liable for any violation of these Terms and Conditions of Use in cases of any accidental event or force majeure, including, but not limited to, wars, riots, acts of sabotage, explosions, fires, arson, earthquakes, strikes, acts of Greek or EU or other authorities or state telecommunications organisations, physical barriers, etc.
5. Hyperlinks to Other Websites
The Company is in no way liable for the content/services of other websites whose hyperlinks or advertisements are posted on the Website, does not guarantee their availability and is not liable for any damage caused by their use, as users/visitors gain access to them on their own exclusive responsibility. Access to third-party websites is subject to the corresponding terms of use of said websites.
6. Transaction Security
The online ticket purchasing website of ACHILLION MUSEUM / PPCo S.A. meets the most modern and established Security Policies regarding the conduct of financial transactions and the personal data of users.
In particular, the technologies governing the Website’s information system include:
• The SSL (Secure Sockets Layer)* technology for the security of data transfer within the information system.
(For your own safety, when you log in to our Website, we advise you to ensure that the URL on your browser starts with https://........ and not http://).
• The use of devices and specialised security mechanisms (Firewall) to protect the stored data of the Website.
• The use of state-of-the-art technologies for the technological excellence and availability of the Website.
The payment is made by one of the payment methods supported by the Website and referred to in the relevant fields, in accordance with the Instructions set out in the Transaction Form.
Payment is made by a debit or credit card of the specific type or types listed on the Website. Each user must use a debit or credit card of which they are the legal owner and authorised user.
The details of the debit or credit card holder are completed and processed directly in the system by the ACHILLION MUSEUM/PPCo S.A. partner, a Credit Institution or Payment Service Provider, which executes the card charging transaction and implements internationally certified security protocols for the security of transactions.
ACHILLION MUSEUM/PPCo S.A. does not keep customer credit card data on its systems and is not in any way liable for the completion of the transaction between the user and the Credit Institution or Payment Service Provider.
The PPCo S.A. does not participate in the entire transaction process and has no access to any information concerning credit or debit cards. The buyer is solely responsible for the correct entry of any credit card details. The Company simply agrees with the Bank as to the value of the transaction alone.
In cases where the buyer carrying out the transaction is not the same person as the owner of the credit card, the PPCo SA is not liable and is not obliged to refund the money.
7. Ticket Purchasing Terms
The online ticket purchasing services were created for the fast and efficient service of the ACHILLION MUSEUM visitors. These Terms aim to help you understand the ticket issuing process on the ACHILLION MUSEUM Website. If you have any questions, please send an online message via our Website, through the “Contact” section. Every ticket purchase constitutes a permit to enter the ACHILLION MUSEUM, the audio-guide tour and the use of the facilities. Specifically, the price of the entrance ticket for individual visitors includes the use of personal information devices (automatic audio tour) and in particular one device per individual visitor and two devices for the family ticket holder, as long as there is availability at this time. The prices listed on the Website, depending on the type of ticket and service provided, constitute the total price for this ticket or service category, the total amount of taxes and fees, as well as the commission of the Bank or Credit Institution.
Upon entering the ACHILLIOΝ MUSEUM, you unconditionally accept its Terms of Operation, which are listed in a special sign in a prominent place in the ACHILLIOΝ MUSEUM.
8. Payment Methods
Payment for the Services available through the ACHILLIOΝ MUSEUM/PPCo S.A. website is made exclusively via charging the user’s credit and/or debit card. The card is charged with the corresponding amount for the ticket and the transaction is completed online, in accordance with the terms of transaction and the security measures of the respective interbank service provider. If the credit or debit card cannot be charged, the order is automatically cancelled. ACHILLIOΝ MUSEUM/PPCo SA reserves the right to unilaterally change prices without notice. Any change will be posted on the ACHILLIOΝ MUSEUM/PPCo S.A. website.
9. Booking Confirmation
In the event that no booking confirmation and purchase message appears via the Website after sending your details to complete your payment, or if an error or termination of service occurs when sending your details, the PPCo SA is not liable for your monetary or other loss, given that your transaction is carried out with the Bank or Credit Institution. In the event that you do not receive confirmation of your payment for any reason, you may contact us online at msachil@etasa.gr
10. Ticket Issuing – Ticket Retention
The online ticket purchased is issued when printed or via your mobile phone/tablet. You will be asked to show your ticket barcode when entering the ACHILLIOΝ MUSEUM, while you may be asked to show it again at any time during your visit.
A prerequisite for receiving the abovementioned Document via email is for the transaction by the Bank or the Credit Institution to have been completed.
In case you do not receive the confirmation email with the online document, please check the “Spam” or “Bulk” folder. If you have received the email in this folder instead of the “Inbox”, select it and then click on “Not Spam” to be able to receive corresponding messages in the “Inbox” in the future.
If you have purchased a special type of ticket and paid the corresponding reduced price, it is necessary to show the relevant supporting documents depending on the selected ticket to enter the ACHILLIOΝ MUSEUM (certificate for the disabled, identity card or passport for the issuance of a discount due to age, certified identity of the Association for large families, certified Card for the unemployed, etc.)
11. Ticket Conversion and Cancellation Policy
Before buying your ticket online, make sure that you have chosen the right type of ticket. Once you have completed your transaction, it is not possible to get a refund or change your choice online.
The visitor is obliged to visit the ACHILLIOΝ MUSEUM on the date indicated on his ticket. Otherwise, he loses the opportunity to enter the area for a tour, without the obligation of ETAD S.A. for compensation.
In the event of a discounted online ticket purchase, if you do not have the required documentation during your visit, then entry will be permitted only by paying the difference between the reduced ticket and the regular one at the museum's box office.
In case of suspension of operation of the ACHILLIΟΝ MUSEUM, for any reason required for the safety of visitors or for any reason related to the inability of the ACHILLIΟΝ MUSEUM to provide specific services, the compensation of tickets will be made by contacting the Management of the Museum at the the contact info provided below (paragraph 14).
ACHILLIOΝ MUSEUM/PPCo S.A. is not liable for tickets that have been lost, stolen or destroyed; the same applies for printed tickets presented by an illegal bearer.
12. Discount Ticket Purchasing
Information about visitors who are entitled to discounted or free entry can be found in the Pricelist posted on the ACHILLIOΝ MUSEUM Website.
Note that in cases of discounted tickets, the relevant documentation must be shown for entry.
Especially for cooperating Travel Agencies, a list with the names of employees/associates of the cooperating Travel Agencies who make up the Info Group* must be sent via email (msachil@etasa.gr) or fax (26610 56284) 48 hours before the visit.
*Info Group means the group of employees - associates of the cooperating tourist offices with the Achillion Museum. The cooperating tourist office is obliged, as it sends, at least 48 hours before the predetermined visit to the Achillion Museum, a written list of the persons who will constitute the Info Group. In case of non-sending of the relevant statement, the approved regular price list will be valid. At the entrance to the Museum and specifically in the ticket control, it is obligatory to show a valid identity card. The above applies only to those Travel Agencies cooperating with the Achillion Museum.
The Family Ticket* includes parents and a maximum number of two (2) children.
* The Family Ticket concerns the tickets of the individual visitors, i.e. parents with children up to 12 years old. For each extra child, over the two as mentioned, the price will apply as listed accordingly.
When a Family Ticket is selected, the total amount is charged and 4 QRCode vouchers are printed, each of which states that it is part of a family ticket (eg Family / 1, Family / 2 to 4). For group visitors, including families, the exclusive reduced price of €6.00 for groups is valid.
13. Applicable Law – Jurisdiction – Final Provisions
These Terms and Conditions of Use are governed by the provisions of the Greek law, and the Directives and Regulations of the European law, as applicable and interpreted in accordance with the rules of good faith, commercial custom, and the economic and social purpose of the right. The invalidity of a specific term herein shall not affect the validity of the remaining terms, but shall cease to apply automatically.
The PPCo SA as a Processor applies the provisions of Regulation (EU) 2016/679 for the protection of personal data, as well as the applicable national legislation, in accordance with the relevant Privacy Statement, which is communicated to you when you enter the Website.
Any failure on the part of the PPCo S.A. to exercise a specific right or term arising from these Terms shall not constitute a waiver.
The Courts of Athens are competent for resolving any dispute arising from this document.
14. Contact
For any clarification or information as to the use of the Website, users/visitors may contact the Public Property Company, 7 Voulis Street, Athens or ACHILLIOΝ MUSEUM at Email: msachil@etasa.gr or Tel: +30 26610 56245, Fax: 26610 56284.